Web Hosting File Transfer Protocol (FTP) Questions

Q. Where can I download a free FTP client?

A. We recommend downloading WS FTP for Windows or CyberDuck for Mac OS X.

Q. I am unable to upload my files. What’s wrong?

A. Make sure you are uploading to the right web directory which is the public_html folder.

Q. Why doesn’t my FTP password change when I change my Cpanel password?

A. Please allow 24 hours for your FTP password to sync with your Cpanel password.